This release is a major platform update focused on learner account structure, course progression, classroom integration, admin usability, and safer day-to-day school operations.
Learner Accounts And Family Management
- Parents and guardians can now manage multiple child learners under a single account.
- Purchased credits are shared across the family account, so a parent can buy credits once and use them for any learner on that account.
- Each learner has their own course queue, course progress, bookings, and lesson history.
- Multiple children on the same family account can have lessons booked at the same time.
- Signup has been redesigned around two clearer account paths: adult learner accounts and guardian accounts for young learners.
- Guardian accounts now include stronger protection around sensitive settings and credit or financial actions.
- The chat app is limited to adult learner accounts to improve privacy and safety for younger learners.
Courses, Credits, And Booking
- Courses now use a course queue model, giving each learner a clearer learning path and reducing confusion around which lesson comes next.
- Learners can add courses to their queue and progress through them in order.
- The booking system now works from the learner's course queue, helping ensure each booking has the correct course and lesson attached.
- Adult and child learning paths are now handled separately, so learners see courses and packages appropriate to their account type.
- Adult lessons now use 60-minute booking slots, while child lessons use 30-minute booking slots.
- Teachers now open 60-minute availability blocks, and the booking system can automatically handle a mix of 30-minute and 60-minute lessons.
- The custom lesson booking option has been removed to keep bookings tied to structured course progress.
Free Trial Lessons
- Free trials are now configurable by academy admins.
- New student accounts can receive a free trial when the academy has enabled the feature.
- Teachers can choose whether they offer trial lessons.
- Trial lesson rules have been tightened so adult trial lessons also use the 30-minute trial booking length.
- The free trial flow is now better integrated with the rest of the booking and course system.
Classroom Improvements
- The integrated classroom now includes a course helper interface so teachers can help learners choose or add courses during a lesson.
- Teachers can advance to the next lesson in a learner's course queue from inside the classroom when needed.
- Classroom chat now includes a translation tool.
- Students can now leave a lesson rating and written feedback after class, either when the classroom closes or later from the booking details view.
- Young learners can now receive reward stars during lessons, creating the foundation for future gamified learner features.
- The platform is moving toward the integrated classroom as the primary lesson experience, allowing deeper classroom, booking, course, and learner-progress integration.
Notifications And Communication
- A unified in-app notifications and actions system has been added.
- Notifications can now guide users to important tasks, such as completing missing profile information, booking an available trial lesson, or reviewing important account actions.
- Admins can send custom notifications to selected users by email, in-app notification, or both.
- Teacher timezone handling has been improved with a dedicated timezone setting in teacher profiles.
Teacher Profiles And Pay Terms
- Teachers can now see subject pay rates when selecting the subjects they offer.
- If a subject pay rate changes, affected teachers are notified and must accept the updated rate before receiving new bookings for that subject.
- This creates a clearer record of teacher acceptance for subject-specific pay terms.
- Admins can now configure which payout details teachers should provide, such as bank transfer details, PayPal details, or both.
Admin Dashboard And School Management
- The admin dashboard has been reorganized to reduce clutter and make daily management easier.
- Academy Settings now groups related setup and configuration tools in one place.
- Users, packages, subjects, courses, classrooms, finance, platform settings, support, and readiness tools have been made easier to find.
- Admins can now manage adult and child courses and packages through clearer separated views.
- Admins can adjust the real lesson time used inside 30-minute and 60-minute booking slots.
- EFT payments now support multiple bank account options, making it easier for academies to support different payment regions or banking preferences.
Support Systems
- AcademyBase support and academy user support are now separated more clearly.
- Academy admins can submit AcademyBase support or feature-request tickets for platform-level help.
- Students and teachers now have their own support ticket flow for contacting the academy admin team.
- User support tickets are organized so academy admins can review and respond to student and teacher requests more easily.
Platform Readiness
- Course progression, booking, trial lesson, and classroom systems have been tightened to reduce edge cases and improve operational reliability.
- The platform now has a stronger foundation for future school, corporate, or multi-learner account types.
- Several admin and learner workflows have been simplified so the platform is easier to manage as the academy grows.